Privacy Policy
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our laundry planning tools, purchase products, or contact us for support. This includes your name, email address, phone number, shipping address, payment information, and laundry preferences.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and communicate with you about products, services, and promotional offers.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our platform, conducting business, or serving you.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use SSL encryption for data transmission and store your information on secure servers with restricted access.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you. For more detailed information about our use of cookies, please see our Cookie Policy.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us by following the instructions in those messages or contacting us directly.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is retained until you request deletion or your account is terminated.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.
Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.
Analytics and Advertising
We may use third-party analytics services to help understand how our platform is used. These services may collect information about your use of our platform and other websites over time.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.
Legal Compliance
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency, or to protect our rights, property, or safety.
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of our services constitutes acceptance of the updated policy.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@kinarobutterfly.com or call +81-23-677-0522. You may also write to us at our address in Tokyo.